This role of Service Coordinator will provide administrative support to the Department.
The role is to be the link between the field technicians and the project manager.
This role will assist with various office tasks: Permits, Submittals, Safety Talks, Data entry of job descriptions and misc.
projects.
Job Responsibilities:
Assist in phone coverage and associated communications between customers, vendors, supervisors, project managers and field personnel
Enter jobs/job information into accounting system
Compiles needed information for material purchases, submittals, O & M manuals, etc.
per PM request
Pull permits for worksites as well as request inspections
Type up Proposals/Service Agreements as needed
Assist with ordering equipment for jobs
Print plans/specs/etc.
as needed
Help schedule and facilitate job take-off meetings
Assist with job close out documentation
Maintain required records for supervisor and/or department.
Maintain filing systems.
Photocopy documents as required.
Ensure routine work items (daily, weekly, monthly data reports or similar items) are completed in a timely manner.
Follow up and expedite late items.
Perform additional assignments per direction.
Coordinate branch meetings/banquets and special projects as needed by the branch.
Any coordination issues which cannot be resolved are elevated to the project manager (escalation).
Communication effectiveness, conflict management and build rapport with field employees.
`Requirements:
High school diploma required; higher education preferred
2+ years customer service experience required
Coordinator experience preferred
Proficient in Microsoft Office (Word and Excel)
Strong communication skills, both verbal and written
Detail-oriented with a high capacity for multitasking
Strong Customer Service Skills
Job Type: Full-time
Pay: $45,000.
00 - $60,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
Work Location: In person
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