Overview: All duties as a Transporter 1, 2, and Team Lead: Transport supplies to/from all Mercy locations on a timely and safe basis.
Supplies include, but are not limited to linen carts, inter-office mail, dietary coolers and supplies, x-rays, mail, toner cartridges, pharmacy totes, refrigerated supplies, lab specimens, payroll, and billing envelopes.
May also include deposit and change bags to/from specific Mercy banks.
Performs other duties as assigned.
This position may be required to work weekends, nights and holidays.
Responsibilities: Essential Duties and Responsibilities
Must follow detailed route instructions and schedules, keep detailed logs, secure keys and key cards at all times, and be aware and report all vehicle issues.
Will be required to be trained on every courier run, train and retrain drivers as needed.
Oversee day to day operations.
Responsible for the supervision of all staff which includes, scheduling, payroll approval, hiring, corrective action, and annual evaluations.
Schedule drivers, review daily logs, approve rewriting of procedures as needed.
Periodically go on runs to review driver, route, and procedures.
Oversee vehicle maintenance.
Insures hospital cage and distribution racks are up to date.
Contact all Mercy locations on a regular basis for changes and suggestions.
Responsible for maintaining credit card charges and maintain budget.
Assists Materials Management Manager and Director with annual budget.
Culture of Excellence Behavior Expectations
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
Education and Experience
High school diploma or equivalent.
Certification and Licensure
For those driving Mercyhealth vehicles:
Maintain a valid driver's license.
Have and maintain an acceptable driving record per Mercyhealth's HR.
100 Fleet and Driver Safety policy.
For those driving their personal vehicles:
Maintain a valid driver's license and reliable transportation with proof of vehicle insurance when requested.
Have and maintain an acceptable driving record per Mercyhealth's HR.
100 Fleet and Driver Safety policy.
Skills and Abilities
Excellent interpersonal and communication skills
Special Physical Demands
The Special Physical Demands are considered Essential Job Function of the position with or without accommodations.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear.
The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
The employee is regularly required to stoop, kneel, or crouch.
The employee must regularly lift and /or move up to 40 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Level of Supervision
N/A
Supervises
Responsible for the supervision of all Courier department staff.
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