Director of Operations

*APPLY *via our website! https://www.
inspirationministries.
org/careers/#application *Primary Purpose:* The Director of Operations (DOO) is a strategic thought-partner and a hands-on, participative organizational leader that delivers outstanding operational outcomes.
The DOO is responsible for providing clear goals and objectives for the organization that delivers both short- and long-term results for IM.
The incumbent builds an engaged and cohesive team of employees through talent recruitment and retention, effective communication, leading by example and ensuring outstanding attention to detail that produces excellent operational results and outcomes.
The incumbent drives change, builds an engaged and cohesive culture.
The incumbent is accountable for improving efficiency, maximizing operating results, staff management, development, and engagement, and provides direct management and oversight to Facility Maintenance, Procurement, Housekeeping, Laundry, and Dining Services.
The DOO reports to the President and CEO.
*Key Characteristics:* * High performing, executive-level professional * Demonstrated operational management competencies and expertise * Strong communication skills * Strong regulatory compliance background * Strong sense of urgency and results-orientation * Intellectually curious, ability to learn and adapt, coupled with strong problem-solving skills * Continuous Quality Improvement and Quality Assurance experience * Demonstrated track record of building a high performing operations organization * Strong servant leadership and “customer service” focus * Highly organized with strong attention to detail with excellent ability to establish priorities and communicate them effectively to staff *Foundational Requirements* * Consistently demonstrate a strong Christian witness and humble spirit toward residents, families, employees and volunteers, colleagues, and all constituent groups.
* Actively promote what is being accomplished as a testimony to God’s provision.
* Remain updated on all aspects of ministry programs and services.
* Report activity and measurable outcomes for all functional areas of responsibility and special projects monthly to the President.
*Major Job Responsibilities* * With a resident-centric focus, identifies, leads the design, development, and timely execution of key ministry priorities.
* Plans and leads short- and long-term strategic planning for operations and organizational development, shepherding plans to ensure the desired outcomes.
* Works collaboratively with organizational leaders to create efficiencies, optimize results, and foster cross departmental cooperation and alignment.
* Liaising with departmental heads to develop financial plans and ensure organization-wide operational compliance.
* Define, implement, and revise operational policies and guidelines for the organization.
* Provides direct oversight including Maintenance, Housekeeping, Laundry, Dining Services to maintain Inspiration Ministries’ “wait list worthy” status at all times.
* Creates a productive work environment, builds, and maintains a satisfied, engaged, and accountable workforce.
* Instils and maintains an organization-wide focus on quality assurance and process improvement.
* Manages procurement and resource allocation.
* Owns operational P&L responsibility.
* Always ensures a state of survey readiness for life safety and the physical environment per DHS 83 and DHS 89.
* Demonstrated ability to effectively prioritize a variety of urgent, day to day operational needs of the organization.
*Other* * Other duties as assigned by the President &; CEO *Required Skills/Experience* * Excellent leadership skills * Excellent verbal and written communication skills * Extensive operations and project management experience.
* Proficient with Microsoft Office Suite or related software.
* Excellent presentation and facilitation skills.
* Ability to evaluate and research training options and alternatives.
Job Type: Full-time Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Work Location: In person