Repair Project Coordinator
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries.
Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Why join GEA
Job information
Reference Number
JR-0028088
Job function
Service
Position type
Full time
Site
401 S Wuthering Hills Dr, Janesville, WI 53546
Join Our Dynamic Team as a Repair Project Coordinator at GEA! Are you ready to be a part of a global leader in the food, beverage, and pharmaceutical sectors? GEA is seeking a talented Repair Project Coordinator to join our team.
With over 18,000 employees across more than 50 countries, GEA offers a stimulating work environment, international collaboration, and amazing opportunities for personal growth and development.
Your responsibilities and tasks:
Works with customers to set up new repair orders including issuing Return Good Authorizations, obtaining proper safety information and initiating inspection of customer's equipment with repair shops.
Interprets information provided by repair shop and technical advisor to calculate repair costs and prepare a written estimate for submission to the customer.
Coordinates and monitors repair progress including following up on part shortages.
Update repair Access database with current delivery information from production meeting.
Handles all customer requests for rental equipment and exchange items including maintaining records of rental fleet.
Responsible for coordination of reconditioning of rental fleet.
Duties include final calculation of repair invoice and billing.
Your profile and qualifications:
Associate’s Degree or higher in a business related field
3+ years of customer service experience preferably in a manufacturing
environment
Proficient in MS office (MS word, Excel, Access)
Knowledge of SAP is Desirable
Excellent Communication skills required
Proven ability to set priorities, perform under pressure and complete multiple tasks within appropriate time frames
Ability to read and interpret mechanical drawings is desired
GEA offers competitive pay and great benefits.
11 Paid Holidays
PTO - Paid Time Off
Medical Plans
Dental Insurance
Vision Insurance
Health Savings and Spending Accounts
Tuition Reimbursement
401k with excellent employer match
Wellness Incentive Program
Employee Assistance Program
GEA is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
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