Technical Advisor Customer Repair

Technical Advisor Customer Repair GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries.
Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Why join GEA Job information Reference Number JR-0028306 Job function Manufacturing & Production Position type Full time Site 401 S Wuthering Hills Dr, Janesville, WI 53546 Join Our Dynamic Team as a Technical Advisor Customer Repair at GEA! Are you ready to be a part of a global leader in the food, beverage, and pharmaceutical sectors? GEA is seeking a talented Technical Advisor Customer Repair to join our team.
With over 18,000 employees across more than 50 countries, GEA offers a stimulating work environment, international collaboration, and amazing opportunities for personal growth and development.
Your responsibilities and tasks: • Works with customers to set up new repair orders including issuing Return Good Authorizations, obtaining proper safety information and initiating inspection of customer´s equipment in repair shops.
• Gives technical support to repair technicians and supports their development coordination.
• Oversees all repair equipment and machinery and triggers maintenance and workshop supplies.
• Interprets information provided by repair shop and technical advisor to calculate repair costs and prepare a written estimate for submission to the customer.
• Coordinates and monitors repair progress including following up on part shortages.
Update repair Access database with current delivery information from production meeting.
Your profile and qualifications: Team Player Mindset Reliable, self-motivated, and independent worker Communicative Open Ideas Willingness to learn.
Physical Stamina Strong work ethics Ability to lift 50 or more pounds without assistance.
Ability to stand comfortably for 6 or more hours at a time.
GEA offers competitive pay and great benefits.
11 Paid Holidays PTO - Paid Time Off Medical Plans Dental Insurance Vision Insurance Health Savings and Spending Accounts Tuition Reimbursement 401k with excellent employer match Wellness Incentive Program Employee Assistance Program We are an EEO/Affirmative Action Employer that understands the value of diversity and its impact on a high-performance culture.
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